Return Policy

Warranty, refund and return policy

*1 Year Warranty for mobile phone, one month warranty for mobile phone accessories and other production (exclude physical damage).

*Buyer will be responsible for all warranty shipping & handling fee.

*15% restocking fee will be charged for returning non-defective product.

*S&H and insurance fees are not refundable at any time.

*Buyers are responsible for returning fees at any case.

*Buyers are responsible for any tax cause by local customs. If buyers reject the parcel due to the high customs and tax, buyers are responsible for two ways' shipping fee.

*If the item has any problem and you must send item back in its original packaging with all accessories and bundle items to us within 7 days of receipt along with a valid RMA number, please contact us to get our return address, please do not ship back the item on the envelope address.

*If the item is defected by the processing of postage, please make a photo to us and ask the shipping men to write a certification of the damaged package to you, once we receipt it, we will be pleasure to replace a same item for you within 14days of purchase after we receive the return item.

*Returned item must be in new condition with all the original accessories.

*All warranties do not cover the damage due to misuse or compatibility.

*We would not send out new item for exchange before receiving the former item.

*Please do not return the phone by FEDEX or TNT or DHL , because Chinese customs will not allow to import phones by these services